Returns & Exchanges

At Ampere, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. If your gear isn't powering your lifestyle exactly as expected, we are here to make the transition seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your device in its original box.

• 3.
  Ship the Device

  Drop off your package at any authorized courier location; ensure all original accessories and cables are included to avoid processing delays.

• 4.
  Receive Refund or Exchange

  After our technical team inspects the hardware, your refund will be issued to the original payment method or your replacement unit will be dispatched within 3-5 business days.